Privacy Policy | Pulse2Pay

1. Introduction

Pulse2Pay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency payment gateway services.

2. Information We Collect

Account Information

When you create a merchant account, we collect:

Business name and contact information
Email address
TRON wallet addresses for settlements
Webhook URLs for notifications

Transaction Data

For each payment processed, we collect:

Payment amounts and timestamps
Blockchain transaction hashes
External order identifiers you provide
Payment status and confirmation data

Technical Data

We automatically collect certain technical information:

IP addresses and API request logs
Browser type and device information (for dashboard access)
Usage patterns and feature interactions

3. How We Use Your Information

We use the information we collect to:

Process and monitor cryptocurrency payments
Send webhook notifications about payment events
Provide customer support and respond to inquiries
Detect and prevent fraud and unauthorized access
Improve our services and develop new features
Comply with legal and regulatory requirements

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providers who assist in operating our platform
Legal authorities when required by law or to protect our rights
Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your data:

AES-256 encryption for sensitive data
HMAC-signed API requests
Secure, encrypted connections (TLS/SSL)
Regular security audits and penetration testing
Access controls and audit logging

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction data may be retained longer to comply with legal, regulatory, and accounting requirements.

7. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your data (subject to legal requirements)
Object to or restrict certain processing activities
Export your data in a portable format

8. Cookies

Our merchant dashboard uses essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].